Patrick McManus is a proud alumnus of Kennesaw State University, where he earned a BBA in Management in 2008 and an MBA in 2017. He currently serves as the Senior Director of Customer Operations at The Coca-Cola Company, leading an organization of over 100 associates who are dedicated to delivering exceptional customer service and world-class order management solutions.

Patrick began his Coca-Cola journey in 2009 as a call center associate and has since advanced through various leadership roles in customer service, program management, bottler franchise leadership, and equipment purchasing. In 2021, he returned to the customer service division to lead the organization, leveraging over a decade of experience to drive results, develop talent, and enhance the customer experience.